I had a problem last night with it recording tokens, too. I sent them an email and haven't heard back yet, either. I'm not going to play until I hear back from them-it's fun to win and all but I want my tokens
Genetics gave me 2 sons and a daughter. GOD gave me 3 sons.
Do you shop at Walmart? Do you do the Savings Catcher? If you don't, I would ♥ the TC# at the bottom of the receipt and the date of the receipt(would need to be within 7 days). The savings that can be found sometimes aren't much but would go a long way for a college student(my son) to get things like soup and mac/cheese lol.